State Farm® Insurance Agent Shannon Howell

"I recently decided to shop around for a new insurance provider because of our current escalating home and auto insurance costs. In the process of attempting to do a few online estimates myself, I happened on State Farm insurance company. I was promptly and pleasantly contacted by Josh (of Shannon Howell State Farm) who offered assistance in the estimating process. Josh was so helpful in getting me the kind of quote I needed. He even re-quoted parts of the estimate for me until I was satisfied that I was getting an apples-to-apples comparison. One small example in particular is, he explained in detail the metrics used in the insurance industry to estimate the rebuilding costs of our home. Understanding this process definitely helped me to compare policies and make my decision. While I also received a very competitive quote from another company, I ultimately decided to go with Shannon Howell State Farm agency because of my experience with Josh's helpful manner. He made the process seamless, setting up phone meetings to suit my hectic schedule, and dutifully following up with me by phone. He was flexible, pleasant, and willing to work with me, even when I had to reschedule a last-minute meeting. It was clear to me that Josh was interested in having me as a customer and wanted to assist me in making my decision. I am more than impressed with his determination to find me the best policy and price, his friendliness and easy-going manner putting me completely at ease, and his perseverance and follow-through. I would highly recommend Josh at Shannon Howell State Farm Insurance Agency to anyone looking to receive stellar customer service and a professional, courteous, and friendly attitude."

"I was looking online for car insurance coverage and got a call from a wonder agent called JOSH he was so helpful and answered all my questions and concerns with no problem gave me a great saving and renters insurance as well i would recommend calling them u will not be disappointed wonder customer service keep up the great work josh u deserve all the stars and more for what u have done for me"

"I recently moved from MD to VA and needed to make some changes to my coverage. I randomly picked this location and from the moment Adrian answered the call I knew I had made the right choice! He was very pleasant and knowledgeable. Adrian took the time to explain my coverage and options to me in detail. His overall personality made me want to do business with this agency. I was able to get everything taken care of with ease. I look forward to continuing to do business with Adrian and the Shannon Howell agency in the future."

"Moving and finding renters insurance seemed like a scary prospect. Thankfully, Josh Damron made the renters insurance part a breeze. I provided him with some information about what I needed, and he took it from there. Everything went smoothly thanks to him, and it was a great experience I would recommend to everyone."

"Wow. Very positive experience. State Farm agent, Josh Damron, worked with me on getting an auto and renter's insurance package. He spent several hours 5+ over multiple conversations assisting me professionally, courteously, and thoroughly with every single question I had about the policies. Never once did I feel like a bother to him as I really desired to understand our coverages and how various coverages would effect our premiums. Exceptional customer service. As we newly moved into Virginia, I personally researched 10+ insurance companies including big names like Geico, Progressive, and All State. State Farm proved to be the most coverage with the best rate. I am so thankful for my experience working with Josh Damron and we feel so great about choosing State Farm!"

"My name is Querida but i had Adrian and let me tell you he was so sweet , patient and knowledgeable. I couldn't ask for more . He took his time to walk me through the process and also educated me in things i didn't know. I Car insurance through my old job. I couldn’t remember what type of policy i had but Adrian guided me through the process. He didn’t try to pressure me into buying anything i didnt need. I really appreciate his dedication and charm . I have a job that’s mentally draining and before we got off the phone he told me to make sure i practice take time for my self-care.all i can say is Adrian is the bomb dot com."

"sw Adrian early this am. Our son had several questions regarding the homeowner's policy and renter's policy. I had questions regarding the premiums increase on two older vehicles we own. Adrian said he would call us back with complete and honest answers to our questions. He called back with answers and suggestions for us. He was very patient, friendly, and polite which really impressed me as a policy holder. Honesty also played a big part. My husband and I have been StateFarm policyholders for over 50 years, and we expect nothing less than courtesy, concern, and appreciation as consumers/clients. We appreciate having open communication with our agent to discuss any concern or need. Thank you Adrian, for showing that you care and are a good fit for us."